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Frequently Asked Questions
Join the journey... to comfort!
How long has Casita been in business?
Since 1981, although the current owner joined the team in 1983.
Is there a factory tour?
Yes. We'll be happy to show you around anytime between 8 AM and 3PM,
Monday through Friday.
How much does a Casita trailer cost?
We offer three different models in three different lengths so prices
differ, although our base model starts at under $14,000. We'll be happy
to mail you more detailed product information.
Does Casita offer financing?
No, but we'll be happy to work with a customer's bank or credit union.
Do you charge taxes?
Taxes will be paid to the state in which the trailer will be licensed
and registered.
How long does it take to receive my trailer after ordering?
It varies, depending on model, options and time of year. We occasionally
have models you can drive right off the lot but custom orders generally
take from four to six weeks.
Will you customize my trailer for me?
Sadly, no. We leave the spinner rims and the pin-striping to you. But, Casita
does offer a wide range of options that can be added to your trailer.
Will you deliver my new trailer or will I have to pick it up?
It's entirely up to you. We will deliver if you like, and cost is entirely
dependent on how far away from Rice, Texas it has to go. Call
us and we'll give you an estimate of delivery pricing.
How is my trailer delivered?
We have an experienced band of drivers who like nothing better than
to hit the open road with a brand new Casita trailer following happily
behind.
Is Casita a spin-off of Scamp?
That is a very a popular misconception as we've never been associated
with Scamp.
What makes a Casita trailer superior to other fiberglass
trailers on the market?
We offer a more robust design, with a two-shell construction, 3" channel-steel
frame, 15" tires and some of the finest fiberglass
finishes in the business.
What is the R-rating of the insulation in a Casita trailer?
As our customers put it - "Cool in summer" and "Warm
in winter". So far, no complaints.
What is the difference between the 16' models and the 17' models?
As there are a number of important differences we recommend you contact
a Casita sales representative for details. 1-800-442-9986.
What is the difference between the Standard and the Deluxe
Casita models?
Standard Models do not include bathrooms. That area is replaced by a bunk bed/couch.
A/C is optional.
Deluxe Models all have full bathrooms with toilet and shower, along with standard
A/C.
How many people can a Casita sleep?
We like to say it depends on how well you know one another, but the
real number is two to six people depending on size and floor plan.
You choose.
Are Casita trailers easy to tow?
Yes! They're lightweight, aerodynamic and generally smaller than other trailers.
What type of vehicle is best suited to towing a Casita?
Regardless of the type of vehicle we recommend a vehicle capable of
towing at least 3500 lbs or more.
Can I attach a bike rack to the bumper?
The bumper is only designed to hold the sewer hose, but a bike rack
can be attached if you reinforce the welds or add a receiver hitch
to the frame.
If I have a problem, where can I get warranty work done?
Since a Casita could go practically anywhere we recommend that you
contact our Service Department at 1-800-442-9986. You will most likely
be directed to an RV dealership in your area.
Why is there a carpet-like material on the walls?
It primarily works as a backing to the foam insulation, but it also
cuts down on noise and gives our trailers a homey, comfortable feel.
It also keeps moisture and condensation from forming on the walls,
as condensation usually forms on hard surfaces.
Where can I see a Casita? There are no dealers in my area.
Casita Trailers aren't like Ford or Honda where there's a dealership
on every street corner, although there is one at our factory here in
Rice, Texas. Instead, we offer a referral program where you can meet
with Casita owners in your neighborhood. Just call us up and we'll
put you in touch with one.
Do you sell used Casita trailers?
Very rarely, and only if we've accepted one as a trade-in. We've discovered
most owners sell their old trailers just before buying a new one. Call
us and we'll let you know what's available.
Do you accept other brands of trailers as trade-ins?
In a word, no, as we're no better equipped than you in discarding an
old trailer.
What is the warranty on a Casita trailer?
We warranty our trailers for one full year after delivery/pickup. Appliances
offer standard manufacturers warranty.
Are there any other questions?
No, this is the last one ...unless you have others questions, then
feel free to call or email. |
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